Home > United Kingdom > England > London > Novotel West Hotel London
1 Shortlands, Hammersmith, Greater London, W6 8, Uk

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Description: Guest Rooms : 630 contemporary en-suite bedrooms, each featuring enhanced lighting and air-conditioning as well as all the technology you need to help you work and relax.
The rooms are designed to keep noise at a minimum, but at the same time, to optimise the feeling of space.
A sloping headboard is ideal for reading or watching TV, and a unique swivel desk makes it easier to work, or take room service.
Each bathroom is equipped with bath and separate shower.

Treat yourself to some well-deserved pampering at our Cloud 9 Beauty Salon. Here, fully qualified therapists offer a range of beauty and well-being treatments including facials, massages, bodywraps and St. Tropez tanning.

Those guests wishing to maintain their fitness regime whilst away from home have exclusive access to a small on-site gymnasium. More extensive facilities, including a swimming pool, sauna, solarium and larger gym are to be found nearby at Holmes Place. A special arrangement between the hotel and this well-established health club entitles our guests to full use of their amenities in return for a nominal ‘day membership’ charge.

Access to local squash courts is also available, through a similar arrangement.

Guest Services : We do everything we can to make you feel at home during your time with us and provide the following services for your convenience:
·Business Centre – High speed internet, fax, printer and telephone
·Concierge services – for information and assistance
·Room service – available 24/7
·Laundry service – 24 hour
·Gift shop – gifts, magazines, books, toiletries and more

Overview: Novotel London West, the flagship hotel of the Accor Group, provides the international business community with the ultimate in conference, exhibition, hospitality and hotel facilities. With 5,500 square metres of highly adaptable space, a choice of 32 conference rooms and 630 bedrooms, no other London venue is as versatile. And with 16 awards for excellence won in the past four years, you won’t find better service anywhere.

There is plenty to occupy visitors in the near vicinity of the hotel.
Locally, the Apollo Theatre is renowned for live music and comedy; Kensington High Street is a must for those with an eye for fashion and for those with an interest in history, nearby Chiswick House is a glorious example of 18th century British architecture.
Just a short hop by tube or cab, all of London awaits – here are a few ideas : Harrods and Harvey Nichols, Oxford Street, Bond Street, Kings Road. Parks : Holland Park, Hyde Park, Green Park, St James’ Park. History : Buckingham Palace, Tower of London, House of Parliament and Big Ben, Natural History Museum, Victoria & Albert Museum.

The hotel also offers two restaurants, two bars, fitness centre, beauty salon, business centre, pay parking on-site, as well as state of the art meeting and convention facilities within 5,500 square metres of flexible space.

Location Description: In a prime spot, Novotel London West is easily accessed by UK and international visitors alike.
The local road, rail and public transport network make it possible to enjoy all the sights, shops and experiences at the heart of this lively Capital as well as places in the surrounding area, such as Hampton Court Palace and Richmond Park.
See ‘Places of Interest’ for further ideas on what to do during your stay.

Rooms: 630 contemporary en-suite bedrooms, each featuring enhanced lighting and air-conditioning as well as all the technology you need to help you work and relax.
The rooms are designed to keep noise at a minimum, but at the same time, to optimise the feeling of space.
A sloping headboard is ideal for reading or watching TV, and a unique swivel desk makes it easier to work, or take room service.

Standard Double Room - Relax and unwind in our standard rooms, all have en-suite bath & shower, hairdryer, cable tv, pay movies, playstation, ac, trouser press, radio, desk, wake up call, voicemail & modem plug, mini bar, tea coffee facilities, laptop safe, 24hr room service.

Superior Double Room -

Standard Double Room (hotdeal) - Relax and unwind in our standard rooms, all have en-suite bath & shower, hairdryer, cable tv, pay movies, playstation, ac, trouser press, radio, desk, wake up call, voicemail & modem plug, mini bar, tea coffee facilities, laptop safe, 24hr room service.

Superior Double Room (hotdeal) -

Classic Room with 2 single beds -

Junior Suite with 1 queensize bed -

Executive Room with 1 kingsize bed -

Classic Room with 1 double bed and sofa -

Superior Room with 1 queensize bed and sofa -

Dining: Restaurants:

The Garden Brasserie
This restaurant provides both world class a la carte and an extensive carvery selection at lunch and dinner. A daily changing menu reflects the season and incorporates the freshest produce.

The Peppers
Here the a la carte menu incorporates a delicious Mediterranean influence and includes stylish sandwiches, salads, grills, Italian stone-baked pizzas and a variety of pastas. All dishes are freshly prepared to order.

Bars :

The Planets
Contemporary style combines with the timeless appeal of a great pub – complete with a great selection of wine and beers and freshly-prepared food. This bar has a spacious terrace for soaking up the sun and a vibrant atmosphere to end the day on a lively note!

The Lounge Bar
The ideal venue for a quick catch up or lunchtime meeting; enjoy the Lounge Bar’s quiet style over a light meal. Perhaps take a break from a busy day and unwind to the sound of the Lounge Bar’s piano? The menu offers you plenty of choice with a varied range of sandwiches and snacks, plus a selection of pastries, tea, coffee, wines and beers.

24 hour room service is also available.

Check-in: 14:00

Check-out: 12:00

Cancellation Policy: Cancellation Policy: If cancelled up to 14:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in the hotel rooms and costs GBP 6.00 per hour.

Meal Plan: Buffet breakfast is not included and costs GBP 12.00 per person.
Full English breakfast is not included and costs GBP 17.00 per person.

Parking: Private parking is possible on site and costs GBP 24.00 per day.

Pets: Pets are allowed. Charges may be applicable.

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Transportation: Novotel London West is nearby to the Hammersmith underground station and is just a 3 minute walk away. The Motorway network is adjacent to the hotel and London Heathrow Airport is located within 30 minutes of the hotel.

Directions to the hotel (from Heathrow)
Road: Direct access via M4 motorway (see map).
Rail: Heathrow Express service to Paddington every 15 minutes. (District line from Paddington to Hammersmith).
Underground: Piccadilly line direct from Heathrow to Hammersmith.
Location.

Hammersmith Underground station is just 3 minutes walk away. This station is a major interchange and offers the District, Piccadilly, and Hammersmith and City lines, which between them connect with the entire London.

Underground system. Buses run regularly to and from the centre of London, details of bus routes are available on request.

Facilities: Parking, Restaurant, Pets Allowed, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Continental Breakfast, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Shops in Hotel, Gay Friendly, Breakfast Buffet

Activities: Fitness Centre, Massage

Services: Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Internet Services, Currency Exchange, Souvenirs/Gift Shop, Shoe Shine, Fax/Photocopying, Ticket Service, Wi-Fi/Wireless LAN

Description: - HOTEL

YEAR BUILT - 1973
ADDITIONAL PROPERTY DESCRIPTION -
THIS HOTEL, WHICH HAS WON SEVERAL AWARDS FOR THE
QUALITY OF ITS SERVICE, IS LOCATED IN HAMMERSMITH, AN
IDEAL LOCATION FOR VISITING HARRODS, KENSINGTON PALACE
AND GARDENS AND LONDONS MANY MUSEUMS. RECENTLY
REFURBISHED, THE HOTEL OFFERS 630 ROOMS, A NUMBER OF
THEM FOUR STAR NOVATION STYLE. GUESTS ENJOY A CHOICE OF
2 RESTAURANTS AND 2 BARS. THE HOTEL ALSO FEATURES WIFI
INTERNET ACCESS, A BEAUTY SALON, A FITNESS CENTRE, PAY
PARKING AND AN ADAPTABLE CONFERENCE AREA WITH 5500 SQM
OF FLOORSPACE.

Overview: ON-SITE FACILITIES -

GENERAL FACILITIES -
BALLROOM BAR
CONFERENCE ROOM DATAPORT
GIFT SHOP HANDICAP FACILITIES
ICE/VENDING MACHINES MEETING ROOM
RESTAURANT

CHARGEABLE FACILITIES -
BUSINESS CENTER

PARKING FACILITIES -
GARAGE PARKING

MEETING AND CONVENTION FACILITIES -

TOTAL NBR OF MEETING ROOMS - 35
TOTAL MEETING ROOM CAPACITY - 2000
CAPACITY OF LARGEST MEETING ROOM - 2000
MEASUREMENT OF LARGEST MEETING ROOM - 1726 SQ METERS
CAPACITY OF SMALLEST MEETING ROOM - 12
MEASUREMENT OF SMALLEST MEETING ROOM - 20 SQ METERS

Rooms: NBR OF SUITES - 4
NBR OF NON-SMOKING ROOMS - 429
NBR OF ROOMS FOR PHYSICALLY-CHALLENGED GUESTS - 8

B1D -
MAX OCCUPANCY - 2
MAX NBR OF ROLLAWAYS - 1
ROOM DESCRIPTION -
CLASSIC ROOM WITH 1 DOUBLE BED AND SOFA -
ROOM AMENITIES -
120 AC / 220 AC / AIR CONDITIONING / AM/FM ALARM CLOCK
/ BATH TUB / CABLE/SATELLITE TV / COFFEE/TEA MAKER /
CONNECTING ROOM / DESK / DIRECT DIAL TELEPHONE / EASY
CHAIR / HAIRDRYER / IRON/IRONING BOARD / KNOCK LIGHTS /
MINI BAR / NO SMOKING ROOM / RADIO / REMOTE CONTROL TV
/ SAFE / SMOKE DETECTOR / TELEPHONE / VISUAL ALARM
TECHNOLOGY -
DATAPORT / HIGH SPEED INTERNET ACCESS / VOICE MAIL

B1Q -
MAX OCCUPANCY - 2
MAX NBR OF ROLLAWAYS - 1
ROOM DESCRIPTION -
SUPERIOR ROOM WITH 1 QUEENSIZE BED AND SOFA -
ROOM AMENITIES -
120 AC / 220 AC / AIR CONDITIONING / AM/FM ALARM CLOCK
/ BATH TUB / CABLE/SATELLITE TV / COFFEE/TEA MAKER /
CONNECTING ROOM / DESK / DIRECT DIAL TELEPHONE / EASY
CHAIR / HAIRDRYER / IRON/IRONING BOARD / KNOCK LIGHTS /
MINI BAR / NO SMOKING ROOM / RADIO / REMOTE CONTROL TV
/ SAFE / SMOKE DETECTOR / TELEPHONE / VISUAL ALARM
TECHNOLOGY -
DATAPORT / HIGH SPEED INTERNET ACCESS / VOICE MAIL

S1Q -
MAX OCCUPANCY - 2
MAX NBR OF ROLLAWAYS - 1
ROOM DESCRIPTION -
JUNIOR SUITE WITH 1 QUEENSIZE BED -
ROOM AMENITIES -
120 AC / 220 AC / AIR CONDITIONING / AM/FM ALARM CLOCK
/ BATH TUB / CABLE/SATELLITE TV / COFFEE/TEA MAKER /
CONNECTING ROOM / DESK / DIRECT DIAL TELEPHONE / EASY
CHAIR / HAIRDRYER / IRON/IRONING BOARD / KNOCK LIGHTS /
MINI BAR / NO SMOKING ROOM / RADIO / REMOTE CONTROL TV
/ SAFE / SMOKE DETECTOR / TELEPHONE / VISUAL ALARM
TECHNOLOGY -
DATAPORT / HIGH SPEED INTERNET ACCESS / VOICE MAIL

Check-in: 2:00 PM

Check-out: 12:00 AM

Attractions: PRIMARY CITY -
LON -

CITY AIRPORT 30 KM E
DOVER 128 KM S
EARLS COURT 2 KM E
FOLKESTONE 120 KM S
HAMMERSMITH ROAD 0 KM W
KENSINGTON 1.5 KM E
LEGOLAND WINDSOR 34 KM W
LONDON AQUARIUM 8 KM E
LONDON ZOO REGENTS PARK 8 KM N
M1, M4 0.5 KM N
M20, M25 0.5 KM E
M3 0.5 KM S
OLYMPIA 2.5 KM E
PADDINGTON 8 KM N
TOWER HILL 30 KM E

Facilities: Children Stay Free - 16 Years and Under, Hotel Parking - $12.00, Pets Allowed, Fitness equipment, Restaurant(s)

Room Facilities: Private bathroom, Hair dryer, Air conditioning, Non-smoking rooms, Wheelchair accessible, Television, Minibar, Bathtub only, Telephone, Coffee/tea maker, Cable/satellite TV, Alarm clock, Internet access - dial-up, Iron/ironing board

Category: Hotel

Description: Guest Rooms : 630 contemporary en-suite bedrooms, each featuring enhanced lighting and air-conditioning as well as all the technology you need to help you work and relax. The rooms are designed to keep noise at a minimum, but at the same time, to optimise the feeling of space. A sloping headboard is ideal for reading or watching TV, and a unique swivel desk makes it easier to work, or take room service. Each bathroom is equipped with bath and separate shower. Treat yourself to some well-deserved pampering at our Cloud 9 Beauty Salon. Here, fully qualified therapists offer a range of beauty and well-being treatments including facials, massages, bodywraps and St. Tropez tanning. Those guests wishing to maintain their fitness regime whilst away from home have exclusive access to a small on-site gymnasium. More extensive facilities, including a swimming pool, sauna, solarium and larger gym are to be found nearby at Holmes Place. A special arrangement between the hotel and this well-established health club entitles our guests to full use of their amenities in return for a nominal ‘day membership’ charge. Access to local squash courts is also available, through a similar arrangement. Guest Services : We do everything we can to make you feel at home during your time with us and provide the following services for your convenience: ·Business Centre – High speed internet, fax, printer and telephone ·Concierge services – for information and assistance ·Room service – available 24/7 ·Laundry service – 24 hour ·Gift shop – gifts, magazines, books, toiletries and more

Overview: Novotel London West, the flagship hotel of the Accor Group, provides the international business community with the ultimate in conference, exhibition, hospitality and hotel facilities. With 5,500 square metres of highly adaptable space, a choice of 32 conference rooms and 630 bedrooms, no other London venue is as versatile. And with 16 awards for excellence won in the past four years, you won’t find better service anywhere. There is plenty to occupy visitors in the near vicinity of the hotel. Locally, the Apollo Theatre is renowned for live music and comedy; Kensington High Street is a must for those with an eye for fashion and for those with an interest in history, nearby Chiswick House is a glorious example of 18th century British architecture. Just a short hop by tube or cab, all of London awaits – here are a few ideas : Harrods and Harvey Nichols, Oxford Street, Bond Street, Kings Road. Parks : Holland Park, Hyde Park, Green Park, St James’ Park. History : Buckingham Palace, Tower of London, House of Parliament and Big Ben, Natural History Museum, Victoria & Albert Museum. The hotel also offers two restaurants, two bars, fitness centre, beauty salon, business centre, pay parking on-site, as well as state of the art meeting and convention facilities within 5,500 square metres of flexible space.

Facilities: 24 hour Front Desk, Near Airport, Babysitting/Child Services, Fax/photo-copy, Currency exchange, Business Center, Dry Cleaning, Elevator, Express checkin/checkout, Fitness Room, Laundry, Internet services, Luggage storage, Bar, Massage, Meeting/Banquet Facilities, Non Smoking Rooms, Pets allowed, Restaurant, Safe deposit box, Parking (fee required)

Category: First Class Modern Hotel

Description: This is a comfortable hotel, within easy reach of central London. (01/08RPL)

Location Description: Located in Hammersmith just four miles from central London, the nearest underground station is Hammersmith, offering excellent connections to all parts of London. Both Earl's Court and Olympia exhibition centres are also within easy reach.

Exterior: The hotel is a nine-storey, modern building behind ample parking.

Lobby: The lobby is very large with plenty of seating, and is located on the first floor. There are weekly exhibitions of art on display in the lobby which is ideal for this due to the excellent lighting.

Rooms: Both the rooms and the bathrooms are in exceptional condition, they are pleasantly decorated in bold colours and benefit from large windows which make them light and airy. The rooms are all large and each has one double bed and one sofa bed.

Dining: The main hotel restaurant is located on the first floor next to the lobby.

Facilities: Very large sized lobby, Earliest check-in at 12:00, 6 lifts, Porterage, Room Service from 6:00 to 23:59, 9 floors, Coach parking, Car parking (Payable to hotel, if applicable), Shop, Boutique, Car rental facilities, Baby sitting, Laundry facilities, Disabled facilities

Room Facilities: Air conditioning, Television, Satellite television, In-house movie, Radio, Direct dial phone, Mini bar, Hairdryer, Automatic wake-up call, Voltage 240v

Description: Other amenities/services: rooms with radio, phone, modem and tea/coffee maker, 4 suites, room service. Conference room capacity: 900 persons, including Exhibition Centre and small meeting suites, business center, parking (charge).
Opened 1973, Renovations 1994
NB. The rooms in the hotel are currently undergoing renovation works. They will work floor by floor and are working on the 7th at the moment, with floors 8 and 9 already completed.
The Novotel London West offers over 625 rooms and is the second largest conference hotel. Facilities and services include: a 24-hour reception, room and laundry service, non-smoking rooms, 2 restaurants, a café, a bar and a pub. Wireless Internet access in public areas. Guests, with cars, may use the hotel's own car park (additional cost).

Facilities: Hairdryer in Rooms, Non Smoking Rooms, CONFERENCE ROOM, Handicaps, PARKING, Bar, Restaurant, tv in rooms, AIR CONDITIONING, Out of Central Location, Luggage room, Money exchange, Terrace Solarium, Buffet breakfast, Connected rooms, Internet Access, Non-smoking rooms, Pets Allowed (5 Kg), Handicapped facilities, Gymnasium, Room service, Laundry service, Garage / Carpark

Room Facilities: Central heating, Piped music, Ironing board, Hair dryer, Safety deposit box, Mini-Bar / Fridge, Satellite TV channels, Local TV, Air conditioning, Telephone, Private bathroom / Shower

Description: Novotel London West's prime location makes it easy to reach for travellers from the UK and abroad, with direct access to Heathrow airport and only 3 minutes away from Hammersmith underground, it is the perfect venue.All major attractions are within easy reach of the Hotel including Knightsbridge and Kensington High Street for shopping, Buckingham Palace, London Eye, Museums and other famous sights.The hotel offers 629 stylish, well-equipped bedrooms together with 5,500 square metres of adaptable space, capable of welcoming up to 2000 guests. The hotel boasts two restaurants, and two bars. The Garden Brasserie offers an extensive international buffet. Peppers is a stylish Mediterranean bistro and is perfect for both business entertaining and informal gatherings. Light snacks are available in the Planets Bar and the Lounge Bar. Whatever the occasion youll find Novotel London West is the ideal choice.

Facilities: Non smoking rooms, Contintenal breakfast, Parking, Safe, Fitness facility, Hotel restaurant, Hotel bar, Handicap accessible, Pets allowed, TV in room, Clothing iron, Mini-bar, Room service, Hair dryer, Laundry service, Central internet access, Terrace or solarium, Money exchange, Luggage room, Private bathrooms, Telephone in room, Air-conditioned rooms, Satellite TV, Piped music in room, Central heating in room

Description: In a prime city spot, Novotel London West is easily accessed by UK and international visitors alike. Just a few miles from Heathrow Airport in West London and the M4 motorway, the hotel itself is situated in Hammersmith near London’s West-end.

The local road, rail and public transport network make it possible to enjoy all the sights and experiences at the heart of this lively Capital – Hammersmith & City, Piccadilly and District lines are all accessible via Hammersmith Tube station. The London shopping experience is only a short trip into the city with Kensington & Chelsea, Knightsbridge, Oxford Street and Regent Street among the must-see destinations for shoppers.

630 contemporary en-suite bedrooms, each featuring enhanced lighting and air-conditioning as well as all the technology you need to help you work and relax. The rooms are designed to keep noise at a minimum, but at the same time, to optimise the feeling of space. A sloping headboard is ideal for reading or watching TV, and a unique swivel desk makes it easier to work, or take room service.

Each bathroom is equipped with bath and separate shower.

Description: The award winning Novotel London West is a 4 star hotel in Hammersmith, West London, an ideal location for visiting Harrods, Kensington Palace and Gardens and numerous museums on your next holiday or short break in London. Equally suitable for business. Guests enjoy a choice of two restaurants and two bars as well as a beauty salon, fitness centre and pay parking.

Facilities: Air Conditioned, Photocopy Service, Cribs Available, Currency Exchange, 24 Hour Front Desk, Fax (For Guests), Gift Shop, Fitness Center, Hairdryer, Iron/Ironing Board, Laundry/ Dry Cleaning Service, Mini Bar, Meeting Facilities, Multi-lingual Staff, Non-Smoking Room, News Stand, Pets Allowed, Safe Deposit Box, 24 Hour Security, Smoke Alarm in Rooms, Telephone, Cable/Satellite TV, Wake-up Service, Common/Public Areas Accessible to Wheelchairs, A-V Equipment Rental, Business Center, Concierge Services, Coffee Maker

Description: This hotel, which has won several awards for the quality of its service, is located in Hammersmith, an ideal location for visiting Harrods, Kensington Palace and Gardens and Londons many museums. Recently refurbished, the hotel offers 630 rooms, a number of them four star Novation style. Guests enjoy a choice of 2 restaurants and 2 bars. The hotel also features WiFi Internet access, a beauty salon, a fitness centre, pay parking and an adaptable conference area with 5500 sqm of floorspace.

Overview: This hotel, which has won several awards for the quality of its service, is located in Hammersmith, an ideal location for visiting Harrods, Kensington

Check-in: 1400

Check-out: 1200

Description: The airport of London is located only 15 km (9 miles) away from the Novotel London West Hotel.
The hotel provides all the amenities that today's travelers desire in all of its 629 rooms.
This London accommodation contains all of the facilities and conveniences you would expect from a hotel in its class.
With elegant facilities and hospitality, guests at this hotel will surely have an impressive stay.
To make your booking at the Novotel London West Hotel London, please enter the dates of your stay and sumbit our secure online booking form.

Description: There's one thing that guests at Novotel London West always seem to agree on - the service and the food are outstanding. An award-winning 4 star hotel, it is one of London's largest hotels with superb transport links to London's greatest attractions and airports. Whether guests are travelling on business or for leisure with their families, the warm welcome makes it the perfect place for everyone. The hotel offers 630 comfortable and modern guest rooms as well as two restaurants and two bars.

Comments: Rates are based on Classic Novation rooms.

Description: The award winning Novotel London West is a 4 star hotel in Hammersmith, West London, an ideal location for visiting Harrods, Kensington Palace and Gardens and numerous museums on your next holiday or short break in London. Equally suitable for businesstravellers, this 630 room hotel features WiFi internet access and extensive conference facilities. Guests enjoy a choice of two restaurants and two bars as well as a beauty salon, fitness centre and pay parking.

Check-in: 14:00:00

Check-out: 12:00:00

Description: The Novotel London West offers over 625 rooms and is the second largest conference hotel. Facilities and services include: a 24-hour reception, room and laundry service, non-smoking rooms, 2 restaurants, a café, a bar and a pub. Wireless Internet access in public areas. Guests, with cars, may use the hotel's own car park (additional cost).

Description: The Novotel London West is a modern spacious first-class hotel. The hotel has an all-day dining restaurant, serving light snacks and full meals.
630 rooms hotel located on the west side of Central London (Hammersmith area), at 5 minutes with the subway from the London Attractions, at 8km to the mus...


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1. From: Simon Wright, Kuwait
 Date of Stay: July, 2007
 Not a bad hotel but my biggest complaint was the extremely thin walls so it felt like the neighbours were sharing our room! Also was not able to place an international call from the room despite having provided the required credit card impression. Calling the switchboard was useless as nobody bothered to answer and the front desk promised to sort it but never did - why on earth they could not simply connect the call and transfer it to my room I'll never know. The breakfast buffet was excellent and the restaurant servded decent food although service was rather slow. The restaurant staff were very frinedly and helpful, the front desk staff less so. Great location, just a couple of minutes walk from the underground station.
 
2. From: Amrit Bahia
 Date of Stay: March, 2007
 The twin rooms were actually one double bed, plus a pull out sofa bed. Not only was that not what I'd call a twin room, but we were being asked to make up the second bed ourselves (hence the lower customer service rating)!! The sofa bed was a 6" matress at best - hence the lower value for money rating. Such a shame, especially as I'd stressed the importance of twin rooms not only to LateRooms, but also the hotel as I was checking in for 9 rooms.
 
3. From: I Williamson
 Date of Stay: March, 2007
 The room was clean and in good decorative order. The bathroom was similar however just a little on the basic side and would benefit from updating. Breakfast was excellent with a very good choice. The public areas were excellent.
 
4. From: mark harrison
 Date of Stay: March, 2007
 Hotel is in a great location. I had to travel to Twickenham for the Rugby and it was only 15 minutes away. Not far off the motorway either.
 
5. From: C Higgins
 Date of Stay: January, 2007
 I really enjoyed my stay and it is agood base for visiting London.
 
6. From: I Walters
 Date of Stay: December, 2006
 This was the 3rd time I have stayed in this good hotel. I slept badly because the room was too warm and the air conditioning did not work - a common problem in hotels generally. Otherwise I had a very good experience.
 
             
 Rating criteriaRating out of 5
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 Overall rating
 Based on 6 reviews 
 


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